Upon completion of your order, you will be redirected to the order confirmation page that confirms your order. You will separately receive a confirmation email from Everything Elaine. If you do not see this email, Please check your JUNK or SPAM box for this message before contacting the bakery or placing your order again.
We reserve the right to determine which instances warrant a refund but the following are a couple of examples where no refund would be administered :
- An incorrect or incomplete delivery address
- Weather related delivery issues
- Cakes which have become unusable due to a recipient’s failure to follow instructions provided with the cake delivery
- Delivery problems beyond our control.
Please be aware that we manage an extremely heavy production schedule and last minute cancellations cannot be accommodated due to the amount of planning and work that goes into each order prior to even baking. Cancellations are permitted only when made at least 2 weeks prior to the event date. Refunds are offered in accordance with your signed agreement.
The shelf life of Elaine's cakes can vary drastically depending on the surrounding temperature and humidity levels. Generally speaking, all cakes stay fresh for a longer period of time when refrigerated. However, at typical room temperature (around 72 degrees) it is okay to leave cakes out of the refrigerator for 24 hours without noticing change in quality.
Therefore, since we are not open on Sundays, it is okay have a cake delivered the Saturday afternoon before your event and leave it unrefrigerated until it is served on Sunday, assuming typical room temperature and average humidity levels.
Here are general recommendations for shelf life and storage method:
Typical room temperature and average humidity levels – 24 hours
Refrigerator – 3-5 days
* Cakes with custard filling must be refrigerated at all times.
You and your florist have worked together to create a beautiful recipe of floral unique to your wedding day's look and feel. Your cake should be seamlessly incoporated into your wedding's curated look and that is best done with floral provided by your florist. Tell your florist you will be needing accompanying floral for your wedding cake and they will provide all the stems necessary. Your Everything Elaine associate will take the flowers from the florist upon delivery and place them on your cake with the proper attention, detail, design and food safety necessary.




